Privacy Policy
Last Updated:
1. Introduction
Welcome to Royal Fries.
Royal Fries is a brand focused on frozen French fries for the HORECA sector and international B2B markets. We respect your privacy and are committed to handling personal information responsibly when you visit our website, submit a business inquiry, or communicate with our team.
This Privacy Policy explains how Baharan Peyman Golestan, operating under the Royal Fries brand, collects, uses, discloses, and protects personal information in connection with the Royal Fries website.
In this policy, the terms “Royal Fries,” “we,” “us,” and “our” refer to the Royal Fries brand and the legal entity responsible for operating the website, as applicable.
By using our website, you acknowledge this Privacy Policy. Where applicable law requires consent for particular processing activities, we will request that consent separately.
2. Information We Collect
We may collect the following categories of information, depending on how you interact with our website.
2.1. Business and Contact Information
When you contact us or submit an inquiry, we may collect information such as:
- Your name and business email address.
- Your telephone number or WhatsApp contact details, if provided.
- Your company name and country of operation.
- Your business type, such as importer, distributor, wholesaler, or foodservice supplier.
- Information about your business activities and areas of operation.
2.2. Product and Commercial Inquiry Information
If you request a quotation or explore a potential business partnership, we may collect details including:
- Products and specifications of interest.
- Estimated order quantities and purchasing frequency.
- Packaging preferences and product requirements.
- Destination country, port, or delivery location.
- Preferred delivery terms and other commercial requirements.
- Information provided in messages, applications, or other correspondence.
2.3. Website Usage and Technical Information
When you visit our website, certain technical information may be collected automatically, depending on the website’s configuration. This may include:
- IP address and approximate location derived from it.
- Browser type, device information, and operating system.
- Pages visited, referring pages, and interactions with website features.
- Access dates, times, and technical diagnostic information.
The information collected depends on the tools, hosting services, analytics features, and other technologies actually used on our website.
2.4. Cookies and Similar Technologies
Our website may use cookies or similar technologies to support essential functionality, remember preferences, understand website performance, or measure visitor interactions.
Where required by applicable law, non-essential cookies and tracking technologies will only be used after the necessary consent has been obtained.
You may be able to manage cookie preferences through our website or your browser settings. Disabling certain cookies may affect some website functionality.
3. How We Use Your Information
We may use personal information for the following purposes:
- Responding to inquiries: To answer questions, provide requested information, and follow up on business inquiries.
- Preparing quotations: To evaluate product requirements, quantities, packaging preferences, destinations, and other details necessary to prepare a commercial offer.
- Evaluating partnerships: To assess potential distributor, agency, private-label, and other business relationships.
- Coordinating commercial activities: To communicate about product specifications, availability, documentation requirements, delivery arrangements, and potential orders.
- Managing our website: To maintain functionality, troubleshoot technical issues, and improve the user experience.
- Protecting our business: To prevent fraud, misuse, unauthorized access, and other security risks.
- Meeting legal obligations: To comply with applicable laws, regulations, and lawful requests.
- Communicating about our business: To send relevant business updates or marketing communications where permitted by law and, when required, with your consent.
We will seek to use personal information for purposes relevant to the reason it was collected and as otherwise permitted by applicable law.
4. Legal Bases for Processing
Where applicable data protection laws require a legal basis for processing personal information, we may rely on one or more of the following:
- Consent: Where you have provided consent for a specific activity, such as certain marketing communications or non-essential cookies.
- Pre-contractual steps: Where processing is necessary to respond to your request for a quotation or to consider a proposed business relationship.
- Contractual necessity: Where processing is necessary to perform a contract or take steps related to entering into one.
- Legitimate interests: Where we have a legitimate business interest, such as responding to relevant B2B inquiries, securing our website, or managing business relationships, provided applicable legal requirements are met.
- Legal obligations: Where processing is necessary to comply with applicable law.
The applicable legal basis will depend on the nature of the processing and the laws governing the relevant activity.
5. How We Share Information
We do not make personal information available to third parties without a relevant purpose. However, we may share information where necessary and lawful in the following circumstances:
5.1. Service Providers
We may share information with service providers that help us operate our website or conduct our business, such as website hosting providers, business email services, inquiry management systems, security providers, and other technical service providers.
These providers should receive only the information reasonably necessary to perform their services and be subject to appropriate confidentiality and data protection obligations where required.
5.2. Business and Commercial Activities
Where necessary to respond to an inquiry or pursue a proposed transaction, relevant information may be shared with authorized personnel and, where appropriate, commercial or operational partners involved in evaluating or fulfilling the requested arrangement.
We will seek to limit such sharing to information relevant to the specific purpose.
5.3. Legal and Regulatory Requirements
We may disclose information when required by applicable law, a lawful request from a competent authority, or where disclosure is otherwise necessary to establish, exercise, or defend legal claims.
5.4. Business Restructuring
If our business or relevant operations are involved in a merger, restructuring, transfer, or similar transaction, information may be transferred as part of that transaction, subject to applicable legal requirements.
We do not sell personal information as a commercial product.
6. International Data Transfers
Because Royal Fries engages with international business markets, information may be processed or accessed in countries other than the country where it was collected, depending on the location of our service providers and business operations.
Where an international transfer is subject to specific legal requirements, we will take the measures required by applicable law to support that transfer.
The level of data protection may differ between countries.
7. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, managing business relationships, maintaining relevant commercial records, resolving disputes, and meeting legal obligations.
Retention periods may vary depending on the type of information, the nature of the business relationship, applicable legal requirements, and whether a legitimate need to retain the information remains.
When information is no longer required, we will take appropriate steps to delete it or otherwise handle it in accordance with applicable law and our retention practices.
8. Data Security
We take reasonable technical and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Such measures may include access controls, appropriate security procedures, and safeguards provided by our website and service providers.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.
9. Your Privacy Rights
Depending on your location and applicable law, you may have rights concerning your personal information, which may include:
- Requesting access to personal information we hold about you.
- Requesting correction of inaccurate or incomplete information.
- Requesting deletion of information in certain circumstances.
- Objecting to or requesting restrictions on certain processing activities.
- Withdrawing consent where processing is based on consent.
- Requesting a copy of certain information in a portable format, where applicable.
- Lodging a complaint with a competent data protection authority, where such a right exists.
These rights are subject to applicable legal conditions and exceptions.
To make a privacy-related request, please contact us using the details provided in Section 13. We may need to verify your identity before responding.
10. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms, or services.
Those third parties may operate under their own privacy policies and terms. We are not responsible for their privacy practices or the content of external websites.
We encourage you to review the relevant privacy policies before providing personal information to third-party services.
11. Marketing Communications
We may communicate with business contacts about products, services, or commercial opportunities relevant to their inquiries and professional interests, where permitted by applicable law.
Where consent is required, we will obtain it before sending the relevant marketing communications.
You may opt out of marketing emails by following the unsubscribe instructions provided in the message or by contacting us directly.
Opting out of marketing communications will not necessarily prevent us from sending non-marketing messages relating to an existing inquiry, transaction, or other necessary business communication.
12. Children’s Privacy
The Royal Fries website is intended for business and professional audiences and is not directed at children.
We do not knowingly seek to collect personal information from children in connection with our B2B services. If we become aware that personal information has been collected in a manner that violates applicable law, we will take appropriate steps to address the matter.
13. Contact Us
If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact us through the following channels:
Company: Baharan Peyman Golestan
Brand: Royal Fries
Factory / Business Address: Km 17, Gorgan–Kordkuy Highway (Westbound), Talash 1st, Talash Blvd, Baharan Peyman Golestan Co. Ltd, Kordkuy Industrial Zone, Golestan Province, Iran.
Email: Sales@royal-fries.com
Telephone / WhatsApp: +98 911 962 1128 · +98 912 234 6891
Website: Royal Fries
Please include “Privacy Request” in the subject line of your email so that your inquiry can be directed appropriately.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, business operations, technologies, or applicable legal requirements.
Any revised version will be published on this page with an updated “Last Updated” date. Where required by applicable law, we will provide additional notice or obtain consent for material changes.
We encourage visitors to review this page periodically.
Royal Fries
Frozen French Fries | HORECA | International Trade
This Privacy Policy applies to the Royal Fries website and the personal information processed in connection with its use, subject to applicable law.